Scratches & scuffs

Surface wear does not always mean replacement.

Pet scratches, rubbed armrests, worn edges and small surface marks can be reviewed from photos before a visit is arranged.

What to photograph

Show the mark and the surrounding finish.

Leather and coated materials can react differently. Clear, unedited photos help Vildan decide whether the job is suitable for an on-site assessment.

  • Pet scratchesInclude the full scratched section and one close detail.
  • Rubbed edges and armrestsShow the worn area in natural light.
  • Scuffs and surface marksDo not apply a new cleaner before taking the photos.

How it starts

Photo review first. Final approach on site.

The initial reply can clarify whether more angles are needed and whether the address is within the current service area.

The material and full condition are confirmed in person before work begins. Some damage may have limits that are not visible in a photo.

See the full appointment process

Show Vildan the scratched area.

Add your ZIP code and a short note about how the damage happened.

Send photos