Send context, not just a close-up.
Include the whole piece, the damaged section, your city or ZIP code and a phone number. Add when the problem appeared if you know.
from phone camera to front door
The visit starts before anyone drives.
A clear request reduces guessing. Photos establish the visible problem, location confirms the route, and the final repair decision is made beside the furniture.
01 / request route
result: enough context to review
Vildan checks the damage and the route.
If the surface or scale is unclear, you may be asked for a label, another angle or a photo in daylight.
Timing is agreed directly.
The appointment is scheduled only after the request and location look suitable for an on-site assessment.
The final scope is confirmed in person.
The surrounding finish, material stability, texture and room light determine the actual approach and visible limits.
02 / before the appointment
Leave the evidence alone.
Fresh cleaner, conditioner or dye can change the surface before it is assessed. Photograph the damage first and mention anything already applied.
helpful to have
access to the full damaged panel, normal room lighting and any manufacturer or material label you can find.
avoid before reviewpulling a tear wider, trimming loose material or testing a new product on the visible area.
03 / what photos can answer
Useful for direction.
- where the damage sits on the furniture;
- whether it looks local or widespread;
- which additional detail is needed.
04 / what needs the room
Required for commitment.
- the exact material and surface stability;
- the final color and sheen match;
- the repair limits visible in normal light.
Start with the evidence.
Send the furniture, the damage and your ZIP code for the first review.